What is Watson Assistant and what is it used for?
I bet both you and your customers wish communication was friendlier and faster. IBM Watson Assistant (63, KB) gives you a conversational AI platform designed to take the friction out of traditional support and deliver exceptional customer service through AI. Enhancing the customer experience with a single path to provide advanced chat, AI intelligent virtual agent, and human agent contact center support, you also get a new, intuitive interface that allows everyone in your organization to create and maintain virtual agents. With AI and AI-powered chatbots without having to write a single line of code.
Who is Watson Assistant aimed at?
Watson Assistant is a chat driven by AI for companies of all industries with customer -oriented functions.
Features and Functions of Watson Assistant
- Mobile Access
- Mreate Reports / Analysis
- Mata Collection Aba
- Mracking Progress