Live chat… The term chat comes from chatter, an English word that means “conversation or chat”. However, chat refers in Spanish specifically to a type of communication that takes place over the Internet between two or more people. A chat conversation can be done in a variety of ways: text messages, video calls, or audio chat. In any case, it is made possible thanks to the connection that is taken as measured by the Network of Networks. Chat has become potential tools for communication for both personal and corporate purposes. In the case of companies, they are very functional regardless of the sector of activity. Companies, institutions and organizations alike take advantage of their advantages. And that is that they allow you to share text, videos, audio, images, files, among others, in deferred or in real time. There are different types of chats, among them: webchat or IRC type (Internet relay chat), instant messaging, multimedia,onlineeducation, chatbot, with a specific purpose (sales, thematic exchange, learning languages, finding friends or partner, with adult content, etc.), social networks (for for example, Facebook) or applications (such as WhatsApp).
Live chat software: what is it about?
However, in the corporate world organizations often use online or online chat software on their websites. This resource allows them to achieve direct interaction with their visitors, who may be customers or prospects. These live chat software make it possible for the company to respond and help your customer or audience interested in their products and services, instantly. In this way, requests, doubts, suggestions, claims and complaints are resolved, which is beneficial to both parties. As a computer tool, online chat software offers the visitor of a website an immediate communication that the phone, email or even social networks do not offer. It is a simple, comfortable and low-risk contact form for the website visitor. Beyond the general information that can be provided through a tool like this, it is important to highlight the utility it represents for marketing, sales, customer service and technical service purposes. Today, companies of different sizes can find a variety of software within this category. Free, paid license, with trial options, among others. The recommendation is always to choose the solution that best suits the requirements, characteristics and resources of the company.
WHOSON Chat LIVE - What is WHOSON Chat LIVE and what is it used for? WhosOn is a chat solution that supports businesses by dramatically improving their customer service, conversion rates, market reach and… ...
IMSUPPORTING - What is IMSUPPORTING and what is it used for? IMSupporting provides live chat software and support software solutions for websites around the world. The IMSupporting platform is a 100% web-based… ...
Zoho Salesiq Live Chat - What is Zoho Salesiq Live Chat and what is it used for? Zoho SalesIQ, hassle-free live chat software reimagined for business growth. Turn your site visitors into happy paying customers.… ...
Websitealive - What is Websitealive and what is it used for? WebsiteAlive has chat, click-to-call, message (managed chat service) that give organizations the ability to interact and communicate with visitors in real… ...
Live chat formilla - What is Live chat formilla and what is it used for? Formilla Live Chat provides live chat software and in-app messaging tools for your website. With more than 12,000 customers… ...
Whisbi - What is Whisbi and what is it used for? Whisbi is a global provider of a mobile conversational trading platform that combines live video, chat, voice and chatbot functions to… ...
Usengage live chat - What is Usengage live chat and what is it used for? UserEngage is a comprehensive solution for your support, sales and marketing teams. All-in-one marketing automation tool including: — Live… ...
Notop Live Guide - What is Notop Live Guide and what is it used for?Netop Live Guide Chat is a highly secure live chat solution that can be tailored to your needs. Intuitive controls… ...
Lime Talk - What is Lime Talk and what is it used for?Lime Talk Call Center, See what your website would look like with the Lime Talk chat widget. Simply enter your website… ...
Chat.io chat live - What is Chat.io chat live and what is it used for? Chat.io is an easy-to-use live chat platform for your website. It only takes a couple of minutes to add… ...
Gosquared - What is Gosquared and what is it used for? GoSquared manufactures intelligent, but wonderfully simple software to grow your business. We believe that you should not need twenty different tools… ...
Attendclick Live Chat - What is Attendclick Live Chat and what is it used for?Asisteclick.com Messenger For Business, A collaborative customer support platform with live chat and ticket system. Chat with customers on your… ...
Quiq Messaging - What is Quiq Messaging and what is it used for? Quiq Messaging makes it easy for a company to connect with customers via one-way or bi-directional messaging, the preferred channel… ...
Clickdesk - What is Clickdesk and what is it used for? ClickDesk are here to help you make better business decisions. Chats received by agents can be classified into four types: Broadcast,… ...
tawk.to chat live - What is tawk.to chat live and what is it used for? tawk.to is a free messaging app that allows you to monitor and chat with, visitors on your website, mobile… ...
Provide Support - What is Provide Support and what is it used for? Provide Support is a monitoring and chat solution for online support that enables proactive chat invitations, push pages, call transfer,… ...
Talkus Live Chat - What is Talkus Live Chat and what is it used for? Talkus turns Slack into a simple help desk platform. Get all the tools you need to deliver amazing experiences… ...
CRISP CAT LIVE - What is CRISP CAT LIVE and what is it used for? Crisp lets you chat with your customers and simplifies things for the busiest businesses. We would love to chat… ...
Proprofs chat - What is Proprofs chat and what is it used for? ProProProFS Chat is an online live chat software that allows companies to provide instant support to their customers and interact… ...
Chat Odoo - What is Chat Odoo and what is it used for? Respond to your customer's queries live. Interact with visitors and provide customers with real-time support. Turn more visitors into prospects… ...
Linkedchat - What is Linkedchat and what is it used for? LinkedChat is a live chat service that is truly integrated into Slack, HipChat and Telegram. Yes, it's that simple: you chat… ...
Chatnox Live Chat - What is Chatnox Live Chat and what is it used for? ChatNox is an easy-to-use, hosted live chat system for businesses. With ChatNox, you can track your website visitors in… ...
Chatlio chat live - What is Chatlio chat live and what is it used for? Chatlio is a third-party integration for Slack that uses Slack as a chat client to chat directly with site… ...
Chatra Live Chat - What is Chatra Live Chat and what is it used for? Chatra modern live chat and messaging solution designed to facilitate personal communication between companies and their customers. Chatra welcomes… ...
Acquire live chat - What is Acquire live chat and what is it used for? A new way to have personalized, targeted conversations with customers. The first multichannel messenger to acquire, nurture and grow… ...
Suggests chat - What is Suggests chat and what is it used for? Don't worry about the implementation because the Sugester chat almost doesn't have to be set up. You just need to… ...
Happyfox Chat - What is Happyfox Chat and what is it used for?HappyFox Chat is an incredibly powerful live chat software that is simple, easy and fast. To put the experience first, HappyFox… ...
Kustomer Live Chat - What is Kustomer Live Chat and what is it used for?Kustomer is the first Customer Experience, Service and Support platform that focuses on customers, not tickets, allowing companies to know… ... Crisp Livechat - What is Crisp Livechat and what is it used for?Crisp LiveChat lets you chat with your users from your website, your app and bring your favorite tools to deliver a… ...
BotCenter - What is BotCenter and what is it used for?BotCenter will allow your company to build with chatbots for automatic customer service through chats on websites and mobile apps, social networks,… ...
Smartsupp - What is Smartsupp and what is it used for? Smartsupp offers a live chat platform with visitor recording. Your customers are on your website right now. Chat with them and… ...
Servicetonic Chat - What is Servicetonic Chat and what is it used for? ServiceTonic Chat guarantees effective communication from chat between agents and customers available from within ServiceTonic or integrable with your corporate… ...
Chatwork - What is Chatwork and what is it used for?Group chat for global teams with Chatwork get teamwork without drama, working that way is a beautiful thing. Conversations ss the human… ...
Tidio chat live - What is Tidio chat live and what is it used for? Don't miss a sale opportunity again. Join over 150,000 websites with Tedio, Live Chat powered by Chatbots to increase… ...
Salesforce Live Agent - What is Salesforce Live Agent and what is it used for?Instantly connect with your customers through a customer service chatbot. Don't make customers feel confused or curious. Provide support to… ...
Intercom Live Chat - What is Intercom Live Chat and what is it used for?Intercom is the first to bring messaging products for sales, marketing and customer service on a single platform. It helps… ... Livechat - What is Livechat and what is it used for?LiveChat is a perfect piece of software for support teams and larger organizations. Scalable, safe and easy to pick up by new… ...
Livehelpnow Chat live - What is Livehelpnow Chat live and what is it used for?LiveHelpNow's help desk software package facilitates real-time and omni-channel customer service communications via live chat, SMS, email, Facebook and Twitter.… ...
Snapengage - What is Snapengage and what is it used for?SnapEngage is the premier omnichannel messaging platform. Since 2008, we have partnered with companies to transform customer engagement throughout the customer lifecycle,… ...
Pure chat - What is Pure chat and what is it used for?Pure Chat helps small and medium organizations engage your website visitors with our live chat software. Use pure chat throughout the… ...
OLARK CAT LIVE - What is OLARK CAT LIVE and what is it used for?It's the easiest way to increase your sales, help solve problems, and understand your customers. Give your customers the answers… ...
Userlike - What is Userlike and what is it used for?Userlike, live chat for the website and mobile support. Be present when your customers need it most: when they browse your website.… ...
Moxie Live Chat - What is Moxie Live Chat and what is it used for? Moxie anticipates what customers want, connecting and interacting with them throughout the digital journey between devices. Through Moxie solutions,… ...
Livezilla Live Chat - What is Livezilla Live Chat and what is it used for? LiveZilla includes live chat software with support for multiple websites, visitor monitoring and a help desk system that allows… ...
Velaro - What is Velaro and what is it used for? Velaro is a live chat software created to meet the needs of the company. Leaders in e-commerce, higher education, healthcare, pharmaceuticals… ...
Rocket.Chat - What is Rocket.Chat and what is it used for? Rocket.Chat is the leading open source Slack alternative, for communities or organizations looking for the best communication platform. With 14k stars… ...
Reve Chat - What is Reve Chat and what is it used for? REVE Chat is a multichannel cloud-based live chat software that provides instant support to your website visitors to improve customer… ...
Freshchat - What is Freshchat and what is it used for? Freshchat is a modern messaging software created for sales and customer loyalty teams to talk to potential customers and customers on… ...
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COMM100 Live Chat - What is COMM100 Live Chat and what is it used for?Comm100 Live Chat is an enterprise-grade live support solution that enables companies to attract visitors to their website when they… ...