Intercom Live Chat

What is Intercom Live Chat and what is it used for?

Intercom is the first to bring messaging products for sales, marketing and customer service on a single platform. It helps businesses avoid the usual rigidity and spam situation, and have real conversations that create true connections.

Designed to feel like the messaging apps you use every day, Intercom lets you talk to your customers almost anywhere — within your app, on your website, through social media and email.

Today, more than 25,000 businesses use Intercom to connect with millions of people around the world. Intercom has raised $116 million in venture funds and has 350 employees at its headquarters in San Francisco, the Dublin R&D offices and the newly opened offices in Chicago.

Our leadership team gathers expertise through products, design, engineering, sales and marketing from companies including Google, Facebook, Amazon, Box and Atlassian. The way companies talk to people online is broken. Intercom’s fixing it.

Customizable home screen. Tailor personalized experiences for prospects and customers when they open Messenger. Applications in the Messenger. Drive potential customers to take the best step during their shopping journey and automatically with over 100 applications.

Free your team by automating simple tasks or complete workflows using powerful chatbots. Turn more of your hard-earned visitors into potential customers. Let Messenger do the job for you with specific messages, chatbots, and a customizable home screen.

Advanced segmentation. Segment leads with interactive messages based on behavior, enrichment data, referral URL, and more. Messenger Visibility Options Use enrichment data to identify which visitors see the Messenger, when and where.

Create the perfect chatbot in minutes. It will work 24 hours a day, 7 days a week and you will find the best leads on your site. Grow your pipeline, not your workload. Automatically get qualified leads with chatbots and then seamlessly convert them from Messenger.

Wake up every day by having newly qualified leads in your portfolio of projects and meetings on your calendar. Qualify leads automatically with Custom Bots and let your sales team focus on the people they are ready to buy.

Turn leads into Messenger by enabling intuitive applications that move more leads down the funnel. Create powerful rules that instantly send the best leads to the right sellers to get sales started faster.

Allow customers to find and view answers from their Help Center in Messenger. Keep users up to date on interruptions, warnings, and more on their home screen.

A truly customizable Messenger. Tailor your Messenger to fit your business perfectly with your own visual style and a growing library of applications.

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