What is Microsoft Dynamics CRM and what is it used for?
Microsoft Dynamics CRM is our business customer relationship management (CRM) solution that drives sales productivity and marketing effectiveness through social statistics, business intelligence, and campaign management in the cloud, on-premises, or in a hybrid combination.
Customer Relationship Management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the fields of sales, marketing, and customer service.
CRM solutions can generate ROI through marketing automation, customer service and sales force automation.
We also offer mobile CRM apps and platforms that allow you to manage customer relationships on your mobile devices, along with tools that integrate data and reports from social networks directly into your CRM application.
With Microsoft Dynamics CRM, you get powerful cloud-hosted CRM software. Our online CRM service provides instant, anywhere access, pay-as-you-go pricing, and a financially backed service-level agreement.Microsoft Dynamics 365 offers support apps for iOS, Android, and Windows Phone.
Applications are available offline, so users can work without data connectivity, and data will automatically sync once the connection is restored for convenience and ease.
Who is Microsoft Dynamics CRM aimed at?
Microsoft Dynamics CRM is our business relationship management solution (CRM).