What is SPHINX IQ3 and what is it used for?
Measure the experience holistically with Sphinx:
- Create advanced, personalized questionnaires tailored to the customer and point of contact
- Cutomate according to the customer journey
- Ceach the customer through several channels (sms, email, paper, QR …)
- Cet up email alerts and manage the dissatisfied with your own platform
- Analyze the data in your own way in real time with advanced indicators (NPS, matrices, benchmark, evolution…)
- Analyze the comments of surveys and social networks (tone, topics, orientation …)
- Capture the results and design your own operational dashboard for real-time tracking
- Create your own interactive online report with graphs, tables, images, etc. for a strategic analysis, exportable to PPT, PDF…
Who is SPHINX IQ3 aimed at?
For any person in charge of the satisfaction and experience of the client or employee.