MI4BIZ Live Chat

What is MI4BIZ Live Chat and what is it used for? Mi4biz is an integrated end-to-end customer service and relationship management solution with scaling maps, automated workflows and performance metrics. It has integration and customization capabilities without code. You can design processes and interfaces for each problem type separately. In accordance with ISO 10002 certifications. … Leer más

Salemove

What is Salemove and what is it used for? Salemove is an omnichannel customer interaction platform that allows companies to identify their most valuable visitors, communicate with them via live chat, audio or video, and create deeper engagements through CoBrowsing and Live Observation. Companies leverage OmniCore to create more meaningful conversations with their customers, resulting … Leer más

Salesforce Cloud Service

What is Salesforce Cloud Service and what is it used for? Salesforce Community Cloud connects customers, partners, and employees directly to the information, applications, and experts they need to take action: -Accelerate channel sales. It provides stellar service. Connect customers. Transform the workplace. Create a community of everything.: -Business integration -Customization and branding -Engagement -Mobile … Leer más

Helpdesk Odoo

What is Helpdesk Odoo and what is it used for?   Odoo Helpdesk is an open source enterprise suite that helps businesses grow their business. More than 2 million people use Odoo to increase their sales, manage their operations, organize marketing activities, increase productivity and empower their human resources. Odoo provides a complete software solution … Leer más

Genesys Purecloud

What is Genesys Purecloud and what is it used for? Genesys PureCloud is the next-generation all-in-one cloud contact center solution that helps you manage and understand omni-channel interactions on a seamless customer journey. Give your employees a unique tool that handles all communication, chat, email, text messaging and more. An intuitive interface makes it easy … Leer más

Zoho Desk

What is Zoho Desk and what is it used for? Provide a great customer service experience with Zoho Desk. Prioritize, manage, and close an ever-increasing volume of requests coming into your organization through a variety of channels. Create and publish a support knowledge base. Analyze and improve the performance of your customer service team. Zoho … Leer más

Zendesk Suite

What is Zendesk Suite and what is it used for? Zendesk Support builds help desk software to improve customer relationships. Our products make companies more reliable, flexible and scalable. They help improve communication and understanding of large amounts of data. Most importantly, they work together to help turn interactions into lasting relationships. Over 200,000 businesses, … Leer más